CLIENT OBJECTIVE

Increase maturity of existing asset plans by further developing level of service and risk sections of the plans.

STEPS

• Overview of the Level of Service and Risk topics

• Workshops with Directors, Managers and Operations staff to identify levels of service and risks

• Summary of Levels of Service and Risk outlining:

  • Current and future customer levels of service

  • Current and optimal technical levels of service

  • Identification and Rating of risks

  • Risk Management Plan

METHODS

• ISO 55000

• NAMS.Plus3

• International Infrastructure Management Manual (IIMM)

Services Provided

• Level of Service Workshops

• Risk Workshops

• Define current Levels of Service

• Potential future Levels of Service

• Risk Register Development

• Risk Management Plan

RESULT

Developed level of service and risk management discussions that can be included in asset management plans with a high level of confidence associated with information and a summary of future improvements where needed.

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